Privacy Policy
Last updated:
1. Introduction
KnockSoft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our off-market home analysis service.
By using our website or services, you consent to the data practices described in this policy. If you do not agree with the practices described, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Property addresses and related details when requesting an analysis
- Contact information (email address) if you provide it
- Timeline preferences and notes about properties
- Any other information you choose to submit through our contact forms
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our off-market home analysis services
- Process and respond to your requests and inquiries
- Send you service-related communications
- Improve our website and services
- Comply with legal obligations
- Detect, prevent, and address technical issues
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who perform services on our behalf (e.g., email delivery, hosting)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may share information with your explicit consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing of your information
- The right to data portability
To exercise these rights, please contact us at hello@knocksoft.homes.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@knocksoft.homes